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Brokerage Management    30 Clock Hours (WA CE)

by Dixie Randock

A+ Institute

Real Estate Academy

copyright 2000-2006

 

Real Estate Laws         

Independent Contractors & Employees

Desk Fees

Splits /Home Office/Personal Assistants

Hiring/Display of License

License Renewal/Review of Transactions

Supervision 

Fair Housing Issues & Discrimination   

Fair housing laws /Antitrust /Discrimination

Reg Z  

Client & Broker Agency Relationships 

Seller agency

Buyer Agency

Dual Agency

Non - Agency

Types of Agents 

Trust Account Procedures       

Administration

Audits

Records/Large Deposits/IRS/Fraud

Responsibility of Handling Funds

Profitability & Production         

Standards/Reports

Increasing Profit

Bonus Plan/Accountability

Recruiting & Retaining Agents  

Purpose of Recruiting

Retention

Competition/Agent Support

Rewards and Recognition

Hiring and De-hiring

Checklists

Recruiting Methods

Interviews

Employee Records and Files

Training Programs        

Communication

Performance

Expectations

Training new and Veteran Agents

Methods/Activities

Leadership & Policies  

Mission Statement

Image and Reputation Building

Professional Environment

Leadership & Communication

Sales Meetings

Agendas

Policy & Procedure Manual